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Privacy Policy

  1. 1. During the provision of services to you, you agree that we may collect information about you. We will handle all of your information in accordance with the Privacy Act 1993. Information about you may be obtained from you or may be generated from your use of our services. You may decide not to provide us with certain personal information but this may mean that we cannot provide the services to you.
  2. 2. You can at any time make a written request to see any personal information that we hold or to ask us to correct any mistakes in that information.
  3. 3. You agree to provide us with current and accurate information about yourself or your business. You agree to keep this information up to date by notifying us of any changes as soon as possible.
  4. 4. You agree that we can use any collected information for a range of lawful purposes connected with our business operations and can pass it on to our employees, contractors, agents and suppliers.
  5. 5. You agree that we may send you marketing messages, electronic or otherwise, about our special offers, products and services which may be of interest to you. You agree that the electronic marketing message we send you need not include an unsubscribe facility if they relate to the services you receive or relate to any invoice or payment which may be due.
  6. 6. We may provide your personal information to third-party network operators where we have arrangements with such operators for the provision of our services..
  7. 7. We may be obliged to provide your personal information to a public service agency if that agency requests such information for its investigations.
  8. 8. We may monitor or record calls made by you to us for training purposes, to improve service quality or to aid in dispute resolution.
  9. 9. D-Fi does not hold nor keep any card details and does not accept any liability connected with the use of Credit or Debit cards, it is the cardholder's responsibility to keep card details secure. Note that all card transactions are encrypted.